Contact information

Contact Us

If you have any questions regarding our toddler toys, developmental play items, age suitability, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Brio Tot
Website: briotot.store
Email: support@briotot.store
Phone: +61 438 445 798
Business Address: 199 Wood Street, Preston, Victoria 3072, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned children's toys or parcels to this address without obtaining an authorized return warehouse address from our support team first.